Frequently Asked Questions
WHAT ABOUT COVID?
We at Seatrails will take precautions necessary throughout our tours and experiences however, we cannot guarantee there isn’t a risk. At the time of booking, you will be asked to answer a few questions in relation to Covid and provide details to us for contact tracing purposes online. On the day, you are required to bring hand sanitiser with you and sanitise before and after a tour or experience and you are expected to adhere to HSE regulations. You should not need to touch another person on a tour or experience and 1.5-2 metres distance is required between you and another person if they are not part of the same household or family group. In the case of an accident, your guide may have to intervene but will have gloves and mask and will call for medical help.
HOW LONG ARE THE WALKING TOURS?
Each trail has a different duration. At the end of each trail description, you will find the duration in our ‘legend’. None of our walking tours exceed 4 hours.
AM I ABLE FOR THE TERRAIN/DURATION?
This depends on you. You know your own fitness level. The more you tell us at the time of booking, the easier it is for us to gauge your ability. If you have health concerns, you should tell us from the start, and we can advise you accordingly. Your information will be kept private. Our trails vary in level and this is stated in the ‘legend’ on each trail page.
ARE THE WALKING OR HORSE RIDING TOURS SUITABLE FOR CHILDREN?
Absolutely, but there is an age restriction for horse riding (not under 8 yrs) and an age restriction on some of the walking trails/tours (normally not under 6 yrs but please enquire independently, we do make exceptions). The trails our educational. If you child is used to the outdoors and enjoys nature and like learning, then they should love it.
DO I NEED PREVIOUS HORSE-RIDING EXPERIENCE TO DO ANY OF THE HERITAGE ON HORSEBACK TRAILS?
It is ok if you do not have much riding experience for the shorter rides. The 1.5 hr is for those who have some experience and are comfortable with a trot or even canter but if you cannot canter, do not worry.
The heritage on horseback trails are not suitable for children of under 8 yrs. The reason for this is that we want you to enjoy your ride fully and not have to be worrying about anything and if you have very small children out, the ride will be a lot slower and you will not be able to concentrate on the information you are given and your surrounding natural and coastal environment.
WHAT DO I NEED TO KNOW ABOUT THE HORSE-RIDING?
Each horse ride has a different duration and requires different levels of ability. On the heritage and horseback page, you will find the duration options. We have a 1.5 hr, a 2 hr and a 4/5 hr ride. For example, you need to be able to trot if you want to do the 1.5 hr ride or feel comfortable on a horses back at least. For the 2 hr, you need plenty of experience and be able to canter. For the 4 or 5 hr, you need to be very experienced and a confident rider and be able to canter and be in the saddle for a long period of time.
The stables we use have a weight restriction of 100 kgs/ 220lbs or 16 stone. They will not accept over that weight. You must provide us with your/everyones level/ability, weight, height, gender of every rider and ages of your children (if any) prior to the booking being confirmed.
You will be required to sign an indemnity form prior to riding. Seatrails accepts no responsibility for the riding. Your Seatrails guide is there to introduce you to the stables, accompany you on the ride and provide you with local history and environmental information on the day.
DO YOU RIDE IN THE RAIN?
Yes, we ride in all weathers.
CAN I BRING MY DOG?
No, it is not permitted for a customer to bring their dog, sorry.
IF I CHOOSE THE STRANDHILL HERITAGE TRAIL THAT INCLUDES SHELLFISH, CAN I HAVE FOOD OTHER THAN SHELLFISH?
No. This is a specifically designed shellfish eating experience and thematic.
HOW MUCH ARE THE WALKING TOURS AND CUSTOMISED TOURS?
This depends on what trail you choose. All prices are listed on the legend at the end of every trail page and on the booking form. They vary.
Please note, if you want one-on- one and a private customised tour with your archaeologist guide to specific archaeological/historic sites, these are priced differently. A half day customised tour is 150.00 euros, a full day is 300.00 euros. See here for more info on these.
WHAT DO YOU DO IF THE WEATHER IS BAD OR NOT LOOKING GOOD?
We rarely cancel our trails. Usually, the only trail we have concerns with is Benbulben Mountain Trail and the decision to hike there if it looks in any way doubtful will be made the night before or that morning.
In Ireland, if you have the right gear/equipment, you will be fine. Expect rain but it doesn’t rain all the time here either. We have some fantastic weather in Ireland, mostly from April through to October but it changes frequently. It rarely drops below 4 degrees in winter. It rarely exceeds 30 degrees in summer! Sometimes, misty day are really Irish, and this can be refreshing. The best months are May, June, July, August and September.
Please see our terms and conditions regarding weather and cancellation.
CAN I PAY ON THE DAY?
No, we only take payments as much in advance as possible.
CAN I GET A REFUND IF I NEED TO CANCEL?
Please see our terms and conditions.
I DO NOT HAVE MY OWN TRANSPORT. WHAT DO I DO?
I AM ON MY OWN OR WE ARE ONLY TWO/THREE PEOPLE, CAN WE STILL DO A TOUR OR TRAIL?
We do not like to turn anyone down but of course, when numbers are small, you will be asked to pay a surcharge in addition to the per person price. For example, if you are only two persons, you will be required to pay the per person price plus a surcharge. If you are solo, you will have to pay for two persons plus the surcharge. We try to fit everyone in and have facilitated people in the past on numerous occasions so do not worry, we can work it out!
HOW DO I JOIN AN EVENT?
Go to our calendar of events page, click on the event that interests you and you will get all info you need. Then book onto it.